Refund Policy

Refund Eligibility

At NETBAY CLOUD SERVICES, we strive to ensure complete satisfaction with our software services. Our refund policy is designed to be fair and transparent.

Subscription Services

For our subscription-based services:

• Monthly Plans: You may cancel your subscription at any time. However, we do not provide refunds for partial months of service.
• Quarterly, Half-Yearly, and Annual Plans: If you cancel within the first 14 days of your subscription period, you are eligible for a prorated refund for the unused portion of your subscription.
• Trial Period: If a free trial period was offered and you cancel during this period, no charges will be made to your payment method.

Refund Process

To request a refund:

1. Contact our customer support team at refunds@netbayservices.com
2. Provide your account information and reason for requesting a refund
3. Our team will review your request within 3 business days
4. If approved, refunds will be processed to the original payment method

Please note that refund processing times may vary depending on your payment method and financial institution, typically taking 5-10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: info@advps.org
Phone: +91-8177087738
Address: PAKRIYARPURAB PATTI, SEORAHI, KUSHINAGAR, UP-274406